Support
Remote technical guidance, parts sourcing, and startup support for overseas buyers, based on our 50+ self-operated pump truck fleet in China.
Our Commitment
Support is handled by fleet technicians and engineers who work with used pump trucks in our China-based self-operated fleet.
Share photos, videos, fault codes, or symptoms. We help identify likely causes and suggest the next repair step remotely.
Most available machines on this site are Zoomlion, so our parts support focuses on common Zoomlion parts and reliable alternatives.
For other major Chinese pump truck brands, send the model and nameplate so we can check availability case by case.
Before shipment, we check key systems including engine startup, main hydraulic pump, boom structure, and basic electrical functions.
If a preparation oversight affects initial startup under the agreed sales terms, we provide remote diagnostics and core parts support.
We share practical notes from our own self-operated fleet.
Before delivery, we can provide available maintenance notes, inspection photos, operation reminders, and usage suggestions for your team.
Parts Catalog
Backed by our 50+ self-operated pump truck fleet, we help source common Zoomlion pump truck parts and reliable alternatives. For other major Chinese brands, send the model and nameplate for case-by-case checking.
Order Process
To reduce mismatch risk, every parts request is checked by brand, model, nameplate photo, and part image before quotation.
Contact us via website form, WhatsApp, or email.
Our engineers match your request within our supply system and provide:
After approval, payment is completed via secure bank transfer (T/T).
Your parts are on their way with full tracking.
Send the machine model, nameplate photo, or issue video. We will help confirm the next step.
Warranty
Clear Support Scope for Used Pump Trucks
Buying used equipment is different from buying new. Natural wear is part of its value. We do not make unrealistic promises. We focus on pre-export preparation, transparent data, and clear support terms.
Within 30 days after arrival at the destination port, we provide remote startup diagnostics for key systems, according to the agreed sales terms.
If a major issue is linked to our preparation oversight, we provide free diagnostics and necessary core parts support under the agreed sales terms.
We take responsibility for the machine data we provide. Available operating hours, inspection notes, and maintenance records are shared honestly and are not altered by us.
This warranty does not cover:
Our technical team replies within 2 hours on business days. You will hear from someone who works with pump trucks, not a generic support agent.